Frequently asked questions

If you can’t find the answer, don’t hesitate to contact us by email.

General Questions

Why Alaya?

Nowadays stakeholders expect companies to be actively involved in impacting the world in a positive manner. In order to respond to those expectations, companies need to be able to rely on their best ambassadors: their employees. Employees wish to get involved as volunteers but do not always have adequate solutions to do so. Paradoxically, the human resources departments are increasingly challenged when motivating their teams.

Alaya offers innovative and measurable solutions for your social responsibility and engagement program. A platform that facilitates employee volunteering, corporate giving and impact reporting. Alaya enables your employees to choose the way they want to contribute and gives you a powerful tool to analyze the impact created by the entire company. We make it fun and efficient for teams across your organisation to make a difference.

Why the hummingbird?

The huminhgbird allegory :
One day a terrible fire broke out in a forest – a huge woodlands was suddenly engulfed by a raging wild fire. Frightened, all the animals fled their homes and ran out of the forest. As they came to the edge of a stream they stopped to watch the fire and they were feeling very discouraged and powerless. They were all bemoaning the destruction of their homes. Every one of them thought there was nothing they could do about the fire, except for one little hummingbird.

This particular hummingbird decided it would do something. It swooped into the stream and picked up a few drops of water and went into the forest and put them on the fire. Then it went back to the stream and did it again, and it kept going back, again and again and again. All the other animals watched in disbelief; some tried to discourage the hummingbird with comments like, Don’t bother, it is too much, you are too little, your wings will burn, your beak is too tiny, it’s only a drop, you can’t put out this fire.

And as the animals stood around disparaging the little bird’s efforts, the bird noticed how hopeless and forlorn they looked. Then one of the animals shouted out and challenged the hummingbird, in a mocking voice, What do you think you are doing? And the hummingbird, without wasting time or losing a beat, looked back and said, I am doing what I can.

Source : ADCQ

What does Alaya mean?

(Ālaya) A Sanskrit word meaning “place” or “abode,” but used in Northern Buddhism to refer to the Universal Soul.

Source : Theosophy

How can I bring Alaya to my company?

Thank you very much for your interest in bringing change to your company. You have two options :

  • Just send us an email showing your interest!
  • Download our brochure and forward it to your HR or CSR Department.
Can an individual join the platform as a volunteer?

Our platform is not available for individuals without a subscription from their company. But wait… you can download our brochure and forward it to your HR or CSR Department.

I am an NGO

How can I apply to join the platform?

You work for a NGO and want to join the platform? Here are the steps to follow :

  1. Click here
  2. Fill the form
  3. A member of our team will contact you within 5 business days.
I submitted my form but didn’t get any feedback?

If you submitted your form but didn’t get an answer, please contact us at contact@alayagood.com

What documents should we provide to apply?

In order to complete your application you need to address the following points :

  1. fill out our prequalification form
  2. provide pictures and/or a video for your profile on the platform
  3. your organisation statutes
  4. the financial and activity report
  5. the tax exemption certificate (if you do have one)
  6. return the signed partnership agreement.
Is it free for NGOs?

Our services are free for NGOs. We truly believe in the amazing work you are doing and want to help you in creating even more impact.

What do we have to do?

First, all NGOs have to meet our criteria :

  1. formalize our partnership agreement
  2. then we will walk you through the setup of your profile on our platform
  3. define your online and field volunteering offers
  4. the project you would like to use our donation feature for

You will then receive application from experts with a short motivation letter and will accept (or not) this volunteer.

Is Alaya independent?

Alaya prides itself in being financially independent. Firms pay access to its collaborators, to finance the functioning of the platform. The access for NGOs is completely free of charge.

We are a small size NGO, can we still work with Alaya?

We are looking for small but impactful NGOs. Our aim is to enhance the capacities of small and middle sized NGOs, but expect overall number of staff and volunteers to be at least five. Additionally, you should have at least one year of activity.

We don’t operate in Switzerland can we still work with Alaya?

Alaya works with NGOs from all around the world.
We do need more crosscutting references for some countries, or remote areas, to ensure the quality and compliance of our partners.

Register, Login & Password

How do I create an Alaya account?

To create an Alaya account :

  1. Click here
  2. Enter your company email
  3. Read & accept the privacy policy
  4. Create your account
  5. You’ll get a verification email. Make sure to check your spams.

Your company isn’t working with Alaya yet? This is how you can bring Alaya to your company :

  1. Send us an email at contact@alayagood.com
  2. Download our brochure and forward it to your HR and CSR department.
How do I log into my Alaya account?

To log into your Alaya account :

  1. Click here
  2. Enter your email and password
  3. Login
How do I change or reset my password?

To change your password :

  1. Click here
  2. Click on : Forgot password?
  3. Enter your email address. You’ll get an email to reset your email.
  4. Click on the link in the email and add a new password
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